FAQ
Questions about biohazard cleanup
Short answers. Each links to a longer page where there is one.
Answered 24 hours a day, 7 days a week
Questions
Common questions
Who will I be talking to?
An independent cleanup company that serves your ZIP code. See how this line works.
When can the cleaning start?
Once police and the Medical Examiner have released the place, and you have agreed the work with the company.
How long does it take?
It depends on the size of the area and what has to be removed. The company can give you an idea after it has seen the room.
What affects the price?
The number of rooms, how much material must be removed, odor treatment and disposal. See who pays.
Does Washington’s crime victims program pay?
Not for cleanup. The L&I program lists crime scene cleanup among the things it does not pay for. It may help with funeral costs and counseling.
Will my neighbors know?
You can ask for unmarked vehicles and a quiet approach.
Can I stay in the house?
Usually, if the affected area is sealed off. Ask the company.
Is anything I say recorded?
Calls may be recorded for quality and billing. See the privacy policy.
What about bio hazard waste like needles?
Tell the company if you have seen needles. Do not pick them up with bare hands.
Do you serve all of Spokane County?
The ZIP codes on this line are listed on the areas page.
Whenever you are ready
You do not have to sort this out alone
Some families call the same evening. Others call after the service, or after talking with the landlord. Until then, keep the door to the room shut and leave the cleaning to people with the right protective gear.
Speak with a cleanup company
The call goes to an independent company that works in your ZIP code. Describe the room, ask how they would handle it and how they set the price. Nothing is agreed until you say so.
Call (509) 206-8076Answered 24 hours a day, 7 days a week
Calls may be recorded. Read the referral disclosure and the privacy policy.